Privacy Policy

Your Personal Information – General Data Protection Regulation (GDPR)

GDPR brings new legal protection for personal information from May 2018.

This Privacy Notice tells you what personal information we gather via our website, and why, and what your rights are in relation to this information.

Company name: Warwick Street Ltd

Company Contact Details
Telephone No: 01924 464433
Email address: sales@challenger-group.co.uk
Address: Challenger House, Shaw Cross Business Park, Owl Lane, Dewsbury

Data Controller Contact Details: Warwick Street Ltd (contact details as above)

The Purpose of processing Client Data

We will need to gather and retain your personal/company information which includes your email, phone number, address and the message you input if what your enquiring about. This is done so we can give you an efficient reply by either email or phone to be able to satisfy your demands.

What information we hold and what we do with it

In order to give a professional customer service, we will need to ask for and keep information about your company. We will only use this information to be able to contact you and help satisfy your requirements. The information to be held is:

• Your contact details
• Your company name

We will NOT share your information with anyone else (other than if/when required for legal process) without explaining why it is necessary and getting your explicit consent.

How long will we retain your information for

We will keep your information for a minimum 6 years.

Your data will not be transferred outside the EU without your consent.

Protecting Your Personal Data

We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.

We will contact you using the contact preferences you give us in relation to:

• Order information
• Replying to order requests
• Anything additional we require to satisfy your order

Your Rights

GDPR gives you the following rights:

• The right to be informed: to know how your information will be held and used (this notice).
• The right of access: to see your customer records, so you know what is held about you and can verify it.
• The right to rectification: to tell us to make changes to your personal information if it is incorrect or incomplete.
• The right to erasure (also called “the right to be forgotten”): for you to request us to erase any information we hold about you.
• The right to restrict processing of personal data: you have the right to request limits on how we use your customer information.
• The right to data portability: under certain circumstances you can request a copy of company information held electronically so you can reuse it in other systems.
• The right to object: to be able to tell us you don’t want us to use certain parts of your information, or only to use it for certain purposes.
• Rights in relation to automated decision-making and profiling.
• The right to lodge a complaint with the Information Commissioner’s Office: to be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you wish to exercise any of these rights, please use the contact details given above.

If you are dissatisfied with the response you can complain to the Information Commissioner’s Office; their contact details are at www.ico.org.uk.